RecoverFlow

Stripe-first recovery for failed subscription payments

Legal

Privacy Policy

This policy explains what data RecoverFlow handles, why it is processed, and how we protect it.

Information We Collect

  • Account and installation metadata from Stripe App onboarding.
  • Billing and subscription-related records needed to process recovery workflows.
  • Support communications sent to our support email address.
  • Operational logs required for reliability, abuse prevention, and audit trails.

How We Use Information

  • Operate failed-payment recovery workflows and related dashboard features.
  • Provide product support, incident troubleshooting, and account communication.
  • Measure product performance, reliability, and feature quality.
  • Comply with legal obligations and platform requirements.

Stripe, Providers, and Processing

  • Payment method updates and checkout-sensitive actions remain on Stripe-hosted surfaces.
  • RecoverFlow processes only the minimum billing and recovery data needed to deliver the service.
  • Email delivery may be handled by configured infrastructure providers acting as data processors.
  • We do not sell personal data.

Data Retention and Security

  • Data is retained for service operation, compliance, fraud prevention, and dispute handling.
  • Access is limited to authorized operators and service components.
  • Reasonable technical and organizational safeguards are applied to protect data.
  • No transmission or storage system can be guaranteed as completely risk-free.

Your Rights and Contact

  • You may request account-data correction or deletion, subject to legal obligations.
  • You may contact us for privacy-related questions at any time.
  • Privacy requests: we will respond in a commercially reasonable timeframe.