How do customers update payment details?
Customers update payment methods on Stripe-hosted pages linked from recovery messages. RecoverFlow does not host customer card entry forms.
RecoverFlow
Stripe-first recovery for failed subscription payments
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Frequently Asked Questions
Answers to the most common questions from merchants evaluating or operating RecoverFlow.
What is included before upgrading?
Each merchant gets a one-time free quota of recovery emails. After the quota is exhausted, paid recovery actions require billing activation.
Where can I manage billing or upgrade?
Use the hosted upgrade surface to activate paid billing and maintain payment setup for your merchant account.
Can I open a dashboard without a resolved tenant?
Yes. The dashboard supports account-context resolution and provides fallback guidance when a tenant is not yet resolved.
Where can I review legal terms and privacy details?
Legal pages are publicly available and linked from Resources, including Privacy Policy and Terms of Service.
How do I contact support?
Email support@recoverflow.mainland.fun. Typical response time is within 1 business day.
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